The good news, well, really the GREAT news! Some of you may have seen a little survey that now pops up on our site from time to time. Now don't worry, you don't HAVE to take it. Just click the NO button and it will go away. I just turned it on Wednesday morning at 6am. And within 24 hours I had hundreds of responses. (That's just the beginning of the good news!)
Lots of you spent time writing comments about what you loved about our site. We are so thankful for the feedback - it's so satisfying to know that what we do is appreciated! The feedback was overwhelmingly positive, though there were a few great comments that we are already addressing...
A few of you said you don't like the fact that our pattern booklets (ie: ones that have instructions for multiple sweaters, etc on the inside) did not show detail pictures from the inside of the booklets - they only showed the front cover. Hey, I agree!
If it were EASY to get all of those images we'd do it in a heartbeat, but it's not always that simple. Some companies can get us the images on CD. Others tell us to get them from their websites - but then we have to do a "save-as" on hundreds of images. I don't mind that, but there are only so many hours in the day. And then there are some companies that don't do CDs, and don't have detailed websites. That means we have to SCAN all the images ourselves. So we're right back at the "only so many hours in a day" thing.
But, I'm happy to say, that even though it's way more time consuming to get these images posted on the site, I hear you, and we're doing something about it. Look at what magically happened to many of our Berroco pattern booklets this morning!
Next up, Classic Elite, Tahki, Nashua Handknits, Rowan, Colinette and Manos. I have some CDs coming, and pretty soon we'll have way more info for you on our pattern booklet pages.
So a big thank you to those of you who made the comments. We can't be EVERYTHING to EVERYBODY, but we really do try to be the best that we can be.
3 comments:
OMG that is SO SO SO awesome! You guys are the best!
thanks so much! not like you needed to improve, but this is a great feature and i'm lovin it!
That is a terrific feature! I've bought from your online store many times and I have to say that I'm much more likely to buy a pattern book when I can see what patterns it offers.
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