Thursday, November 15, 2012

Customer Feedback

Customer Feedback is great, whether it's positive or negative. Positive feedback makes us smile and tells us we're doing a great job. Negative feedback makes us grow and strive even harder to be the best we can be.

We recently got an email with some nice feedback, and it included a picture of a work-in-progress. We LOVE it when our customers send pictures! Here's a gorgeous cabled blanket that our customer June is working on.
She emailed us say, "Thanks to Shawn, who helped me out over the phone when I was trying to figure out this cable pattern. You were so patient and explained things so that I could keep on knitting!! Using your Encore in a soft, soft yellow."

That would be Pale Yellow # 896. A great color. Thanks for sharing June... and great job!

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